Shop Policies
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Product Availability
Our products are handcrafted in small batches. While we strive to keep our inventory well-stocked, certain scents or sizes may be available in limited quantities.
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Ordering Process
Orders can be placed through our official website. Ensure that you provide accurate and complete information during the ordering process.
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Payment Methods
We accept major credit cards and other secure payment methods through our online platform. Your payment information is handled with the utmost confidentiality.
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Shipping
We offer reliable shipping services. Please provide a valid shipping address to ensure the accurate and timely delivery of your order.
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Order Confirmation
Upon successful completion of your order, you will receive an order confirmation email. This email includes a summary of your purchase and order number.
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Shipping Confirmation
Once your order is dispatched, you will receive a shipping confirmation email with tracking information. This allows you to monitor the progress of your delivery.
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Returns and Exchanges
Refer to our refund policy for information on returns and exchanges. We strive to address any concerns promptly and fairly.
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Customer Support
Our customer support team is here to assist you. Feel free to reach out to hello@tapestrycandlestudio.com with any questions or concerns regarding your order.
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Promotions and Offers
From time to time, we may offer promotions or discounts. Ensure you check our website and subscribe to our newsletter to stay updated on special offers.
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Privacy and Security
We prioritize the privacy and security of your information. Refer to our privacy policy for details on how we handle your personal data.
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Communication
Stay connected with us through our website and social media channels for updates, new releases, and engaging content
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By making a purchase with Tapestry Candle Studio, you acknowledge and agree to our shopping policy. Thank you for choosing us to be a part of your scented journey.