Shop Policies

  • Product Availability

    Our products are handcrafted in small batches. While we strive to keep our inventory well-stocked, certain scents or sizes may be available in limited quantities.

  • Ordering Process

    Orders can be placed through our official website. Ensure that you provide accurate and complete information during the ordering process.

  • Payment Methods

    We accept major credit cards and other secure payment methods through our online platform. Your payment information is handled with the utmost confidentiality.

  • Shipping

    We offer reliable shipping services. Please provide a valid shipping address to ensure the accurate and timely delivery of your order.

  • Order Confirmation

    Upon successful completion of your order, you will receive an order confirmation email. This email includes a summary of your purchase and order number.

  • Shipping Confirmation

    Once your order is dispatched, you will receive a shipping confirmation email with tracking information. This allows you to monitor the progress of your delivery.

  • Returns and Exchanges

    Refer to our refund policy for information on returns and exchanges. We strive to address any concerns promptly and fairly.

  • Customer Support

    Our customer support team is here to assist you. Feel free to reach out to hello@tapestrycandlestudio.com with any questions or concerns regarding your order.

  • Promotions and Offers

    From time to time, we may offer promotions or discounts. Ensure you check our website and subscribe to our newsletter to stay updated on special offers.

  • Privacy and Security

    We prioritize the privacy and security of your information. Refer to our privacy policy for details on how we handle your personal data.

  • Communication

    Stay connected with us through our website and social media channels for updates, new releases, and engaging content

  • By making a purchase with Tapestry Candle Studio, you acknowledge and agree to our shopping policy. Thank you for choosing us to be a part of your scented journey.