Shipping Policy.

At Tapestry Candle Studio, we aim to ensure a seamless and enjoyable shopping experience. Please take a moment to review our shipping policy:

1. Processing Time:

  • Our team endeavors to process orders promptly. Orders are typically processed within 3-5 business days, excluding weekends and holidays. Please note this does not include actual transit time which is determined by your carrier of choice upon checkout.

2. Shipping Methods:

  • We offer reliable shipping services, and the shipping method selected during checkout determines the delivery timeframe.

3. Shipping Destinations:

  • We currently ship within the US Please check our website for the most up-to-date information on shipping destinations.

4. Shipping Costs:

  • Shipping costs are calculated based on the weight of your order and the destination. You can view the shipping costs during the checkout process before completing your purchase.

5. Tracking Information:

  • Once your order is dispatched, you will receive a shipping confirmation email with tracking information. This allows you to monitor the progress of your delivery.

6. Delivery Timeframes:

  • Delivery times may vary based on your location and the chosen shipping method. Estimated delivery timeframes will be provided during the checkout process.

7. Delays or Issues:

  • While we strive to meet delivery estimates, unforeseen circumstances or carrier delays may occasionally occur. We appreciate your understanding in such situations.

8. Lost or Stolen Packages:

  • Tapestry Candle Studio is not responsible for lost or stolen packages. Please ensure that your shipping address is secure, and consider using a tracked shipping service.

9. International Customs:

  • Customers are responsible for any customs duties or taxes incurred on international shipments. We recommend checking with local authorities for more information.

Thank you for choosing Tapestry Candle Studio. If you have any questions or concerns about your order's shipping, feel free to reach out to our customer support team at hello@tapestrycandlestudio.com